Information Technology Director

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COMPANY DESCRIPTION

Over its 100+ year history, Bell Lumber & Pole Co. along with its family of businesses (Bell Timber Inc, Bell Structural Systems, Alamco Wood Products) has built an incredibly strong reputation for excellence and is one of the largest producers of high-quality renewable wood poles for utility companies throughout North America and abroad. Bell has become a key partner to the expansion of our power grid to empower the move toward sustainable energy use. Bell is also a leading manufacturer of carbon positive mass timber architectural and structural beams for commercial and industrial applications. Bell Lumber and Pole is present in multiple states throughout the US and employs over 270 employees across 9 locations.

Since 1909, the Bell family has been committed to taking care of customers, the environment, and the communities in which we serve. This position is being created to help us advance our commitment to sustainable practices by optimizing our use of renewable materials while reducing the carbon footprint of our operations and that of our customer’s.

For the Bell family of companies, our mission statement is something that captures the heart of our employees at every level. We work hard so that the profit of the company is used: TO RADICALLY LOVE AND INFLUENCE LIVES. This mission is lived out internally through our values-driven workplace and externally through our passion for giving back and serving communities both near and far.

JOB PURPOSE

Lead the IT business function, strategy, and its personnel to optimize the digital transformation for the company, including business analysis, vendor management, new and evolving systems, networks, programing, data management, reporting, security, and compliance to ensure excellence in internal and external customer experience.

JOB DETAILS

Job Type: Full-time

Schedule: Monday to Friday + On call

Work Location: Hybrid remote in New Brighton, MN

BENEFITS

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Tuition reimbursement

ESSENTIAL JOB DUTIES

• Develop an Enterprise Digital Transformation strategy and execution plan that includes both long-term and annual objectives and key results to meet priority business needs for the improvement of overall operational efficiency. This should include a “Cloud first” strategy across all IT systems and infrastructure in conjunction with the Digital transformation plan.
• Select, integrate, develop, implement, and oversee analysis and use of systems, applications, and technology tools for improved user and customer experience, streamlined business processes, workflows, etc.
• Lead a strategic and continuous relationship between IT and other business functions especially as it relates to the analysis and execution of the Digital Transformation plan.
• Push innovation in the management and extraction of data and reporting to better manage all facets of the business and enable more informed and proactive strategic planning and decision making.
• Set and maintain timely and relevant technical standards, methods, schedules.
• Maintain inventory of computer hardware, equipment, devices, software, including serial numbers, location, person issued, etc.
• Prepare and manage the IT annual budget, with well-developed line-item list of expenses of hardware, software, system maintenance, licensing, contract renewals, consulting/contracting work, training, repair and replacement costs, etc.
• Provide oversight and technical expertise for network operations, optimization, connectivity, reliability, speed, integrity, security, and ensure standards of compliance, including working within the current Microsoft framework.
• Create redundancy for systems operation, operations continuity, and backup capabilities along with a contingency response plan for disruption, outage, breaches, and/or disaster recovery.
• Supervise the management of a ticket system to facilitate excellent customer support. Participate in responding to tickets and resolve technology issues and concerns in a timely manner both on-site and remotely. Track response time and end user satisfaction in all facets of technology use.
• Manage and participate in, 24/7 operations and on-call rotation schedules of technical and support staff: ensuring support to the end-user community.
• Create and maintain industry standard documentation for applicable technology processes and system changes.
• Develop metrics for reporting of key I.T. performance indicators including dashboarding and training disciplines.
• Develop and maintain relationships with external IT vendors and service providers.
• Travel, requiring a passport, will be required from time-to-time as need requires.
• Participate in corporate integration and strategy teams.
• Performs other related duties as assigned.

JOB QUALIFICATIONS

• BA degree in a technology related major and 10+ years of applicable experience with 5+ years in a managerial role or an equivalent combination thereof.
• Align with corporate mission and values.
• Balance of vision, innovation, and risk management.
• Passion for, and ability to capture business requirements and translate into meaningful technology solutions that successfully elevate and advance the business while removing constraints and obstacles for the company.
• Experience developing and deploying an ERP, new enterprise systems and working within a Microsoft framework and using Microsoft products.
• Understanding of DevOps, Cloud IaaS, and a proven experience of migrating from on premise to relevant cloud environments.
• Proficiency in data management, CRM systems, software and vendor selection.
• Excellent verbal, written and interpersonal communication skills.
• High problem solving, planning and project management capabilities.
• Readiness to and ability to perform at the task level to support team.
• Ability to work collaboratively in dynamic, team environment across multiple functional areas.

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